First, plug in your headset/headphone/earphone with a microphone.


Type sound recorder in the search bar > Click sound recorder.



Put on your headset > Click Start Recording > Speak for 10 seconds > Click Stop Recording.


 


Save the audio file to your desktop with an easy-to-recognize file name.



Go to Desktop and click the fileto play your recording.


Go back to finish troubleshooting the issue.