Under Users tab, you can issue licenses to new users and manage your current users.
Invite New Users
Click Users > Click Invite User.
- Enter the email addresses of the students/users you want to invite.
- You can enter multiple addresses; you can copy and paste a batch of emails from another document source.
- Each email needs to be separated by a comma, but *do not* place any punctuation after the last email address in your list.
Select license set. In the example below, License Set #71 is the only license set available.
Click Invite and the system will send an invitation email to each of the users you entered. The user will register an account, download and install PitchVantage, and start practicing with PitchVantage.
Manage Current Users
Click Users > Click List Users. There are two categories of current users: those who have registered an account with PitchVantage (PV University Testing 3 Users) and those who have not yet registered (Unregistered Users). Please note that "PV University Testing 3 Users" is the name of the University in this example. The name in your account will be University name and department name.
Click Unregistered Users. You will see the list of users you have sent a license to but have not yet registered an account with PitchVantage.
Go back to PV University Testing 3 Users. This is the list of users who have registered a PitchVantage account. Let's now explore how to manage these users.
If you want to search for a particular user, type user name or email address in the search bar > Click Search. For example, you want to find Kingston. All you need to do is type Kingston and click Search.
After finding Kingston, you can now view his basic info: Name, Email, User Status, and License Status.
There are 3 types of User Status: Active, Pending, and Invalid.
Active means the user has registered an account and logged into PitchVantage.
Pending means the user has registered account, but never logged into PitchVantage.
Invalid means the user can no longer log into the online dashboard.
Under Action, you can take the following actions to manage users:
-- View user
After clicking view user icon, you will be able to see detailed information of this user:
- Click Edit User on top right corner of the webpage to edit user information.
- Under User's Licenses tab, you can view all of the licenses this user has used or is using. Click under Action column to view the license set info of a particular license.
- Under Machines tab, you can see the details of the user's laptop configuration.
-- Invalidate User
If you need to invalidate a user, click this button. After invalidating, this user will never be able to log into PitchVantage or the online dashboard with the credential that he/she created.
-- Renew User License
If you want to renew the license for a user, click this button. Select a license from a license set you want to use and click Send Renewal Invite.
-- Resend Invite
For pending users (those who have registered an account but never logged into PitchVantage), you can click this button to remind them of registering account with PitchVantage and starting to practice.
-- Cancel Invite
You will only see this button for Unregistered Users. If you decide that this user will no longer use PitchVantage, click this button to cancel the invite.