In most cases, an anti-virus software or a Google Chrome ad blocker extension would cause this error message. If you have anti-virus software Kaspersky installed on your laptop, please follow the steps below to unblock PitchVantage:


1. Update the Kaspersky antivirus by clicking on Database update button on the Kaspersky home window.


2. Go to Settings -> Protection -> Web anti virus -> Advanced settings.
  • Click on Manage Exclusions under URL Advisor
  • Click on Add button, delete everything in the textbox for Web address mask and type cloud.pitchvantage.com and click add
  • Repeat above step and add pitchvantage.com

3. Go to Settings -> Additional -> Network
  • Click on manager exclusions under encrypted connection scanning
  • Click on Add button, type cloud.pitchvantage.com under domain name and click add

4. Go to Settings -> Additional -> Network
  • Click on select option next to "monitor selected ports only"
  • Select port 443 and click delete

5. Restart chrome browser and launch https://cloud.pitchvantage.com


If the above instructions don't work or you don't know what is blocking PitchVantage, please contact us right away. We will find out for you.