Other Common Issues

How do I start a video practice?
Some of you may see the screen below. This is your online dashboard where you can view class performance and conduct peer review activities, but you can...
Sat, 8 Aug, 2020 at 3:40 PM
I have never received a follow-up email to set up PitchVantage
You need to register a PitchVantage user account by clicking the weblink that your instructor provides. Check email from your instructor, course syllabi, or...
Sat, 8 Aug, 2020 at 3:45 PM
How to delete my videos in PitchVantage?
If you want to delete any uploaded videos, log into the PitchVantage Online Dashboard > Click Videos > Click trash can icon under Action column. Pleas...
Sat, 8 Aug, 2020 at 3:49 PM
Enable Camera and Microphone on my Mac (for Chrome)
First, click the apple icon on top left corner > Select System Preferences... from the menu. Then click Security & Privacy. Click Privacy ta...
Sat, 7 Mar, 2020 at 1:08 PM
How to allow Microphone and Camera access in Google Chrome?
First, click the Lock icon located next to PitchVantage Cloud URL. If Camera and/or Microphone are blocked, click the dropdown menu and select Allo...
Sat, 8 Aug, 2020 at 3:52 PM
Enable Camera and Microphone on my Phone
For Apple users:  Open up the Settings app, swipe down and tap on Privacy > Tap Microphone then tap the toggle next to PitchVantage icon to make sure mi...
Tue, 26 Feb, 2019 at 12:49 PM
How do I stop video replay lag? (Windows users)
If you experience lag or delay in sound during your video playback, some of the speech may not seem to be captured by the charts (i.e.showing pause whe...
Wed, 26 Jul, 2017 at 2:55 PM
Why is PitchVantage running slowly?
If you notice that the characters are not moving fluidly or the timer is lagging during a practice session, close other apps that are currently running...
Mon, 23 Mar, 2020 at 2:27 PM
How to allow Microphone and Camera access in Firefox?
To unblock Camera and Microphone, click the Lock icon located next to PithVantage URL. Go down to Permissions to unblock camera and/or microphone. ...
Sat, 8 Aug, 2020 at 3:56 PM
Enable Camera and Microphone on my Mac (for Firefox)
First, click the apple icon on top left corner > Select System Preferences... from the menu. Then click Security & Privacy. Click Privacy ta...
Sat, 21 Mar, 2020 at 1:42 PM