Other Common Issues

How do I start a video practice?
Some of you may see the same screen shown below. This is your online dashboard where you can view class performance and conduct peer review activities, but ...
Thu, 28 Jun, 2018 at 12:12 PM
I have never received a follow-up email to set up PitchVantage
First, you need to register a PitchVantage user account by clicking the weblink that your instructor provides. Check your course syllabi or the platform tha...
Sun, 26 Aug, 2018 at 2:16 PM
APP Login Error Message and Solutions
When you cannot login to PitchVantage, you would see one of the error messages below. Please follow the suggested solutions. If the issue persists, please c...
Sat, 24 Jun, 2017 at 6:41 PM
Why is PitchVantage running slowly?
If you notice that the characters are not moving fluidly or the timer is lagging during a practice session, close other apps that are currently runnin...
Sat, 24 Jun, 2017 at 6:45 PM
How do I stop video replay lag? (Windows users)
If you experience lag or delay in sound during your video playback, some of the speech may not seem to be captured by the charts (i.e.showing pause whe...
Wed, 26 Jul, 2017 at 2:55 PM
App crashes when PitchVantage is generating my score after presentation
Please follow the steps in the following link from Microsoft website to check your laptop's .NET version. https://msdn.microsoft.com/en-in/library/hh...
Sat, 24 Jun, 2017 at 6:40 PM
How to delete my videos in PitchVantage?
You can't delete the videos that you have recorded within PitchVantage application. All of your videos are saved locally on your laptop and you are the...
Sun, 26 Aug, 2018 at 2:05 PM