Other Common Issues
Some of you may see the screen below. This is your online dashboard where you can view class performance and conduct peer review activities, but you can...
Mon, 23 Mar, 2020 at 2:23 PM
First, you need to register a PitchVantage user account by clicking the weblink that your instructor provides. Check email from your instructor, course syll...
Mon, 23 Mar, 2020 at 2:24 PM
If you uploaded a video to the online dashboard, your instructor will be able to view it. The Online Dashboard currently works on Google Chrome and Firefox ...
Mon, 27 Apr, 2020 at 2:38 PM
First, click the apple icon on top left corner > Select System Preferences... from the menu. Then click Security & Privacy. Click Privacy ta...
Sat, 7 Mar, 2020 at 1:08 PM
First, click the Lock iconlocated next to PitchVantage Cloud URL. If Camera and/or Microphone are blocked, click the dropdown menu and select Allow...
Tue, 12 Nov, 2019 at 6:54 AM
For Apple users: Open up the Settings app, swipe down and tap on Privacy > Tap Microphone then tap the toggle next to PitchVantage icon to make sure mi...
Tue, 26 Feb, 2019 at 12:49 PM
If you experience lag or delay in sound during your video playback, some of the speech may not seem to be captured by the charts (i.e.showing pause whe...
Wed, 26 Jul, 2017 at 2:55 PM
If you notice that the characters are not moving fluidly or the timer is lagging during a practice session, close other apps that are currently running...
Mon, 23 Mar, 2020 at 2:27 PM
If Camera is blocked, you will see this iconnext to PitchVantage Cloud URL. If Microphone is blocked, you will see this iconnext to PitchVantage Cloud URL....
Wed, 16 Oct, 2019 at 5:53 PM
First, click the apple icon on top left corner > Select System Preferences... from the menu. Then click Security & Privacy. Click Privacy ta...
Sat, 21 Mar, 2020 at 1:42 PM