Other Common Issues

How do I start a video practice?
Some of you may see the screen below. This is your online dashboard where you can view class performance and conduct peer review activities, but you can...
Tue, 6 Aug, 2019 at 8:54 PM
I have never received a follow-up email to set up PitchVantage
First, you need to register a PitchVantage user account by clicking the weblink that your instructor provides. Check email from your instructor, course syll...
Tue, 6 Aug, 2019 at 8:53 PM
How to delete my videos in PitchVantage?
You can't delete the videos that you have recorded within PitchVantage application because all your videos are saved locally on your laptop and you are...
Mon, 10 Jun, 2019 at 10:35 PM
Enable Camera and Microphone on my Mac (for Chrome)
First, click the apple icon on top left corner > Select System Preferences... from the menu. Then click Security & Privacy. Click Privacy ta...
Wed, 16 Oct, 2019 at 6:15 PM
How to allow Microphone and Camera access in Google Chrome?
First, click the Lock iconlocated next to PitchVantage Cloud URL. If Camera and/or Microphone are blocked, click the dropdown menu and select Allow...
Tue, 12 Nov, 2019 at 6:54 AM
Enable Camera and Microphone on my Phone
For Apple users:  Open up the Settings app, swipe down and tap on Privacy > Tap Microphone then tap the toggle next to PitchVantage icon to make sure mi...
Tue, 26 Feb, 2019 at 12:49 PM
How do I stop video replay lag? (Windows users)
If you experience lag or delay in sound during your video playback, some of the speech may not seem to be captured by the charts (i.e.showing pause whe...
Wed, 26 Jul, 2017 at 2:55 PM
Why is PitchVantage running slowly?
If you notice that the characters are not moving fluidly or the timer is lagging during a practice session, close other apps that are currently runnin...
Sat, 24 Jun, 2017 at 6:45 PM
How to allow Microphone and Camera access in Firefox?
If Camera is blocked, you will see this iconnext to PitchVantage Cloud URL. If Microphone is blocked, you will see this iconnext to PitchVantage Cloud URL....
Wed, 16 Oct, 2019 at 5:53 PM
Enable Camera and Microphone on my Mac (for Firefox)
First, click the apple icon on top left corner > Select System Preferences... from the menu. Then click Security & Privacy. Click Privacy ta...
Wed, 16 Oct, 2019 at 6:13 PM