Hi Michael, I see you are using a Bluetooth headset; this may be the reason why PitchVantage froze on your laptop. Your Bluetooth headset needs to be selected as the default recording device and connected/turned on before you open the PitchVantage application:
If solution above does not work for you, let me know and I will send you instructions for Cloud version of PitchVantage so you can start practicing first.
It worked, thank you!
the software would freeze my laptop everytime it counts down 3 2 1. I have tried reinstalling and rebooting computer but didn't work.