Email support@pitchvantage.com

System Requirements 1

• System Requirements for PitchVantage

For Users 3

• Register, Download, and Install PitchVantage for Windows users
• Register, Download, and Install PitchVantage for Mac users
• Launch PitchVantage Application & Initial Setup

For Coordinators 2

• Register a University Coordinator Account
• Register a Company Coordinator Account

Adjust Sound Recording Settings (Required) 2

• Adjust sound recording settings for Windows users
• Adjust sound recording settings for Mac users

Test Sound Recording Quality 3

• For Windows 7 & 8
• For Windows 10
• For Mac

Set up a Practice Session 2

• How to upload my presentation slides?
• Set up a practice session

View Practice Results 4

• View practice results
• Why doesn't the compare chart show all my previous scores?
• Pitch Variability Exercises
• Pausing Exercise

Complete and Submit Assignment 1

• How to complete and submit my training assignments?

Online Dashboard for User 6

• Online Dashboard for Student user
• Online Dashboard for Corporate user
• How to upload my video and peer review?
• How to upload my video to PitchVantage Online Dashboard?
• How to download my practice video?

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Online Dashboard for Coordinator 9

• Understanding the Dashboard - University Coordinator
• Manage Users - University Coordinator
• Understanding the Dashboard - Corporate Coordinator
• Manage Users - Corporate Coordinator
• How to review my student videos and peer review comments?

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Sound Recording Settings 10

• What type of headset should I use?
• How to adjust sound recording setting for Conexant audio driver?
• How to adjust sound recording settings for USB headset?
• How to adjust sound recording setting for IDT and other audio drivers?
• How to adjust sound recording settings for Bluetooth headset?

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Launch PitchVantage 2

• PitchVantage can't be opened because it was not downloaded from the Mac App Store
• Where is my PitchVantage download?

Select Webcam & Microphone 2

• Troubleshooting: Webcam in PitchVantage settings
• Troubleshooting: No Microphone Connected

Other Common Issues 11

• How do I start a video practice?
• I have never received a follow-up email to set up PitchVantage
• APP Login Error Message and Solutions
• Why is PitchVantage running slowly?
• How do I stop video replay lag? (Windows users)

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Find and Send Data Files 6

• How to access and send data files for APP bugs? (Windows users)
• How to access and send data files for APP bugs? (Mac users)
• How to access and send data files for login bugs?
• How to find the correct session folder?
• How to show hidden files?

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Remote Help Session 2

• What happens during a LogMeIn Rescue session?
• What happens during a GoToMeeting Help Session?