For Apple users: 

Open up the Settings app, swipe down and tap on Privacy > Tap Microphone then tap the toggle next to PitchVantage icon to make sure microphone is turned on > Go back to the Privacy settings, tap on Camera this time then tap the toggle next to PitchVantage icon to make sure camera is turned on. This will allow PitchVantage to access your camera and microphone. Now you can open PitchVantage app and start recording.


For Android users:

Open up the Settings app and head to the Apps & notifications menu > Tap PitchVantage icon then tap on Permissions > Tap on Camera and Microphone to make sure both are turned on. This will allow PitchVantage to access your camera and microphone. Now you can open PitchVantage app and start recording.