How to Receive Your PitchVantage Access Code

Your bookstore provides your PitchVantage access code in one of the following three ways. If you're unsure which method applies to you, please contact your bookstore for assistance.

1. Physical Delivery

Purchase your PitchVantage access code in the bookstore and receive it on a printed card or sheet of paper.

2. Online Delivery

Purchase your access code online or in the bookstore. You will receive a PIN on your receipt.

To retrieve your PitchVantage access code:

1. Log in to your online bookstore account.
2. Enter the PIN from your receipt.
3. Your PitchVantage access code will be revealed.

Important: The PIN on your receipt is not your PitchVantage access code. You must redeem the PIN through your bookstore account first.

3. Inclusive Access Program

(Also called First Day®, Day One Digital, or Pay One Price)

If your course participates in an Inclusive Access program, you will receive your PitchVantage access code in one of the following ways:

• An email from your bookstore at the beginning of the semester with instructions to access your code, or
• Directly within your Learning Management System (Canvas, Blackboard, D2L, or Moodle) alongside your course materials.

Students who have opted out of the Inclusive Access program and need to purchase PitchVantage separately can do so here:

https://redshelf.com/item/13472/pitchvantage-9780692933008

Frequently Asked Questions

Q: Why am I receiving an "Invalid Code" error?

A: Please verify that you entered the access code correctly, paying close attention to similar characters such as the letter O and the number 0. Also, make sure you are entering your PitchVantage access code, not the PIN from your bookstore receipt. If you only have a PIN, log in to your online bookstore account and redeem it to obtain your access code.

Q: Why does it say "Code Already in Use"?

A: If you've previously used the code to register for your course, it cannot be used again. If you are certain the code has never been used, please contact support@pitchvantage.com so we can investigate the issue.

Q: I'm enrolled in Inclusive Access, but no code appears when I click to reveal it in my LMS.

A: If you recently added the course, your bookstore may need a few days to process your enrollment. If enough time has passed and your code is still unavailable, please contact your bookstore or email support@pitchvantage.com for assistance.