If you see "No Microphone Connected" message, please close PitchVantage and go through the list below to make changes that are applicable to you.

1. Headset connection:

2. For Windows users only: check if your sound driver needs an update.

Click Start > go to Device Manager > Double click Sound, video, and game controllers > Right click your sound driver > Click Update driver

3. Adjust sound recording settings if you have not done so. (Windows | Mac)

Now you should be able to select a working microphone. Go back to PitchVantage and finish the initial setting. 

Please email us immediately at support@pitchvantage.com if your issue is still not resolved.