Initializing PitchVantage circle spinning (Edge)

Modified on Fri, 08 Mar 2024 at 03:23 PM

Issue: Initializing PitchVantage circle keeps spinning and does not get to the login page.

First, please make sure you have stable Internet connection. 2 Mb/s is considered sufficient upload/download speed to use PitchVantage (Google Speed Test).

Then, clear the cache and hard reload your Edge browser:

  • Windows: while on Edge browser, press Ctrl + Fn + F5 on your keyboard, or press Ctrl +⇧ Shift + R on your keyboard. 
  • Mac: while on Edge browser, press ⌘ Cmd+ ⇧ Shift + R on your keyboard.


Restart computer. Do NOT launch Edge in incognito mode. Now, go to and try again. If the issue persists, contact us for help. In the meantime, try a different browser.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article